INDIGITAL wins Frost & Sullivan disaster recovery recognition for MEVO

INDIGITAL received Frost & Sullivan’s 2026 U.S. Product Leadership Recognition in Disaster Recovery Solutions for its MEVO platform, which kept 911 call handling working during the 2024 hurricane season. The award highlights the growing demand for backup emergency communications that can hold up when primary systems fail.

Why it matters: - 911 outages during natural disasters can leave dispatchers unable to answer emergency calls. - INDIGITAL’s MEVO platform is built to maintain 911 call handling when primary or secondary systems are impaired. - Frost & Sullivan’s recognition signals industry attention on disaster recovery tools that preserve emergency communications continuity during major storms.

What happened: - Frost & Sullivan named INDIGITAL a recipient of its 2026 U.S. Product Leadership Recognition in Disaster Recovery Solutions. - INDIGITAL was the sole recipient in the category. - The recognition cited MEVO’s field performance during Hurricanes Helene and Milton and across multi-state mutual aid operations. - INDIGITAL announced the award on June 29, 2026.

The details: - During the 2024 hurricane season, Hurricanes Helene and Milton damaged emergency call routing systems across Florida, Georgia, Alabama and the Carolinas. - In Franklin County, Florida, Starlink-enabled MEVO phones kept receiving 911 calls while terrestrial infrastructure was heavily damaged. - In Camden County, Georgia, the local 911 system went offline, but calls were still answered using a portable backup unit, known as a MEVO Anywhere Kit MAK, placed in Nassau County, Florida. - The setup allowed Georgia emergency operations to continue under local control while running on Florida infrastructure. - Frost & Sullivan said that level of cross-jurisdictional interoperability was unmatched in the industry. - The recognition followed a 12-month analytical review of nominees across industries and qualifications, including business impact and product portfolio attributes. - Frost & Sullivan said MEVO stood out for combining independent network routing, physical hardware reliability and advanced NG911 feature continuity during local system failures. - Frost & Sullivan Practice Area Leader for ICT Brent Iadarola said 9-1-1 authorities are seeking solutions that minimize downtime, ensure interoperability and enable mobile or remote call taking during crises. - INDIGITAL CEO Lynne Houserman said the 2024 hurricane season tested the industry’s assumptions about resilience and that agencies needed a functional backup when primary 911 systems fail. - INDIGITAL has operated end-state NG911 infrastructure since 2004, when it deployed the nation’s first statewide ESInet in Indiana. - INDIGITAL holds statewide NGCS and ESInet contracts in Indiana, Alabama, Vermont, Rhode Island and New Hampshire. - INDIGITAL also has deployments in Michigan and across more than 200 jurisdictions in 26 states. - INDIGITAL supports emergency communications for more than 60 million people through NG911 Core Services, MEVO and Texty’s text-to-911 solution. - INDIGITAL’s announcement says the full Frost & Sullivan recognition document can be downloaded here.

Between the lines: - The award appears to validate disaster recovery systems that can work across borders and infrastructure types, not just within a single local network. - The emphasis on field performance during real storms suggests buyers in public safety are prioritizing proven resilience over technical claims alone. - Cross-jurisdictional backup capability could be a selling point for emergency agencies facing increasingly frequent or disruptive weather events.

What’s next: - INDIGITAL will exhibit at the NENA 2026 Conference & Expo in Columbus, Ohio, on June 29-30 at Booth #713. - Sandi Stroud, INDIGITAL’s vice president of public safety, will present in the NENA Innovation Theater on disaster recovery, continuity of service and lessons learned from the 2024 hurricane season. - The company is likely to use the recognition to reinforce MEVO’s role in emergency communications resilience with public safety buyers.

The bottom line: - INDIGITAL’s MEVO platform is being positioned as a proven backup for 911 systems when disasters knock primary infrastructure offline.